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Review
Great! Service and lovely support! I've moved with them for a few months now, and I have no complaints but lots to be happy with.
They have great features such as staging or WP install or uninstall one click.
Their customer service (chat is what I mostly use) is always there, fast and ready to help... never had to wait for more than 4 nanoseconds (I might be exaggerating here) for a problem to be solved. And in a friendly manner!
I'm just in love with them! :)
They have great features such as staging or WP install or uninstall one click.
Their customer service (chat is what I mostly use) is always there, fast and ready to help... never had to wait for more than 4 nanoseconds (I might be exaggerating here) for a problem to be solved. And in a friendly manner!
I'm just in love with them! :)
Visits Monthly
80,000
CMS
Joomla
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173 of 223 people found the following review helpful
Review
Well the cpu usage is horribly low, which is very annoying. Along with that, the features that come with siteground are pretty amazing and I feel very comfortable using this. Just make sure google bots don't spam your website cause then siteground will take it down due to cpu usage. Other than that I would reccomend it
Visits Monthly
20,000
CMS
Joomla
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74 of 94 people found the following review helpful
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I agree with you.
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My chat service was all that could be expected. My first two initial attempts at contacting your company were dissappointing however. The 1st was a phone system that did not work for me. Press 2 for sales did nothing. The 2nd was filling out a sales inquiry ticket. filled it out with all my questions (took me a while) and then it failed at end because I was not signed in. But I could not sign in because it was my 1st visit. See? smiles So my time and effort were lost and waisted. My 3rd attempt got me the chat which was fine.
Another general point. I'm a novice using WordPress to layout pages. Everywhere I go in the tech field online is specific language that is used when YOU are marketing your services. But the novice, me, does not know what some of that language even means. You, like most engineers I've ever met, design from your own mindset rather than that of your customers; at least some of your customers like me. So you confuse me about understanding your services because too many things are assumed about my knowledge set vs your own. Your site marketing does not serve me as well as experts. I understand most of your clients probably are experts. But you and most others could do better by serving the novice better too. You should pay me for that advice. :-) or give me a free site. just kidding.
Another general point. I'm a novice using WordPress to layout pages. Everywhere I go in the tech field online is specific language that is used when YOU are marketing your services. But the novice, me, does not know what some of that language even means. You, like most engineers I've ever met, design from your own mindset rather than that of your customers; at least some of your customers like me. So you confuse me about understanding your services because too many things are assumed about my knowledge set vs your own. Your site marketing does not serve me as well as experts. I understand most of your clients probably are experts. But you and most others could do better by serving the novice better too. You should pay me for that advice. :-) or give me a free site. just kidding.
Visits Monthly
20,000
CMS
Wordpress
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74 of 96 people found the following review helpful
Review
Nice to have friendly tech support - makes a huge difference when in desperate search for info needed right away. Also they are truly knowledgeable too. Last but certainly not least, great to have little to no wait time for chat support. What a difference from our last web server! Thank you thank you!
Visits Monthly
50,000
CMS
Joomla
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81 of 92 people found the following review helpful
Review
We migrated over about six months ago and the uptime has been flawless. We run a paid membership site and have over 700 members accessing our content on a daily basis which requires a lot of resources. We haven't had any issues since our migration, which is fantastic. The support staff is always very helpful and their technical team is too. Highly recommend it for WordPress users.
Visits Monthly
10,000
CMS
Wordpress
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69 of 92 people found the following review helpful